Spa Receptionist


We are looking for an experienced and passionate Spa Receptionist to join the team in the award winning Spa at Lucknam Park.

Our team of Spa Receptionists are responsible for ensuring that all of our visitors to the Spa receive a first class welcome in order to exceed their expectations. Knowledge of the treatments and facilities on offer is essential in order to be able to assist members and guests in a professional and timely manner.

Experience and skills required for the Spa Receptionist role:

  • Experience in a receptionist role is essential – within a Spa reception would be a distinct advantage
  • Knowledge of treatments would be an advantage – however full training will be given
  • Proven experience in delivering an excellent level of guest service
  • Fluent in English – verbal and written – is essential
  • Smart appearance
  • Initiative, the ability to remain calm under pressure and multi task
  • Genuine interest in spas and wellness


  • Part of the team at one of the most award-winning UK country house hotels
  • Free staff lunch when on duty
  • Free car parking
  • Smart Uniform provided for operational staff
  • Share of discretionary service charge after qualifying period
  • Free use of swimming pool and gym in the Spa, tennis courts, 5-a-side football pitch
  • Discount on food in Brasserie lunch & dinner
  • Discount on Spa treatments & products and Equestrian Centre sessions
  • Preferential room rates at Lucknam Park and some Relais & Chateaux, Pride of Britain hotels
  • Complimentary room nights at Lucknam Park after one years employment
  • Access to the Employee Assistance Programme through Hospitality Action
  • Enhanced employer pension contributions
  • Enhanced annual holiday allowance
  • On the job training, development and promotional possibilities

We are offering a competitive salary for a full time role working 40 hours a week on a shift basis. Shifts will be allocated on a weekly basis according to business needs and will include early mornings, evenings, weekends and Public/Bank Holidays.

Due to the beautiful location of the property it can be difficult to reach by public transport, please ensure you are able to travel to the property on a daily basis and fulfil the required shifts prior to applying.

We would like to hear from applicants who fulfil the above criteria and have a drive to deliver a consistently high level of guest service. If you feel that this is the role for you and you would like to become part of the team please apply by forwarding a copy of your current CV.

In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visa.