Our Spa environment is one of tranquillity and relaxation. Please respect other guests’ right to privacy and serenity by not using your mobile phone within the Spa. The Spa is a non-smoking environment.
Arrival Time
We ask that you arrive 15 minutes prior to your appointment in order that we can record your current spa requirements and details.
Please note if you are not a hotel resident or spa member, use of the spa facilities is not included when buying a treatment.
Cancellation Policy
Please allow 24 hours for cancellation or rescheduling of treatments to avoid a 50% charge. Failure to arrive for your reservation will result in a 100% charge being levied. We will require 72 hours notice for a cancellation of a Day Spa Experience to avoid a 100% charge.
Advisory Medical Note
Please note that the heat and the hydrotherapy experiences are not appropriate for guests under 16 years of age, during pregnancy or if under medical supervision. If you are undergoing medical treatment or think that you may be pregnant please advise at the time of your visit.
