Health & Safety
Please note that we currently only operate the main pool and hydro pool. Steam rooms, sauna and changing facilities are currently not available.
We will not allow more than 16 guests to use the spa per hour and no more than 3 per hour to use the gym in order to ensure social distancing.
Our Spa team members have been given COVID related training and have been provided with the correct PPE for their individual job roles.
There are hand sanitizing stations throughout the facilities.
All areas are treated with a virucidal fogging machine daily. We also use industry leading disinfecting chemicals throughout.
Guests are required to complete a digital Advanced Booking Form and ESPA Consultation Form and return to Spa Reservations at firstname.lastname@example.org
Spa Treatments, pool and gym use must be booked in advance.
Guest may reserve one 60-minute Spa facial or massage per day of stay plus and additional Spa Manicure or Spa Pedicure subject to availability.
Arrival to the Spa
Please wear a face mask / covering when arriving to the Spa. You will also be required to wear a face mask throughout your spa treatment.
Please arrive already changed into your robe as changing facilities are currently not available.
Please arrive on your scheduled time for Spa Treatments
When arriving for your spa treatments we will check your temperature with a contactless thermometer. Should your temperature show above 38 degrees we will unfortunately not permit entry to the treatment area.
Spa treatments have been amended to ensure safety for guest and therapist.
HEPA air filters are in use in all spa treatment rooms
Each therapist is allocated a treatment room and cleaning times between treatments are now half an hour to allow for deep cleaning.
Spa & Fitness Facility Use
We also kindly ask gym users to use the disinfecting wipes provided before and after exercising.
Some machines and equipment have been disabled to ensure social distancing while exercising.
We kindly ask guests to bring bottled water are the Spa water fountains have been disabled.
Fit balls and gym mats are not available for use.