We’re delighted to announce that our Director of Spa and Wellness, Jessica Grant Sloyan, has been awarded Wellbeing Champion of the year in the Boutique Hotelier Awards 2023. Jessica has a passion for curating unique experiences and promoting wellbeing and selfcare, which is highlighted by her achievements over the past year. In the past year, Jessica has had an extremely positive impact on team culture, bringing a compassionate and understanding approach that has placed mental and physical well-being at the forefront. Through her belief in considerate leadership, Jessica has doubled the size of the spa team in this time by retaining post-pandemic employees and recruiting new members of staff. Additionally, Jessica has restructured the running of the spa, altering staff rotas and treatment diaries to prioritise staff mental and physical wellbeing by lessening massage overload and reducing treatment hours for therapists. At the beginning of 2023, Jessica also introduced a ‘Minute of Mindfulness’ as a stress relieving strategy for the team. Now, this is practiced daily after lunch time. Furthermore, Jessica regularly hosts compassion and mindfulness training workshops for the whole team.
Alongside these efforts, Jessica has spearheaded the rebrand of the spa and established its new partnerships in order to offer industry-leading names and innovative treatments that excite and appeal to guests whilst also engaging and motivating employees. A highlight of Jessica’s achievements in the past year is the introduction of Touch Therapy training at The Spa by Lucknam Park in a bid to open the spa up to people living with cancer. Through this, the hotel’s therapists are now more equipped to treat guests with any ailment, bringing a more inclusive and health-centric approach to the spa menu.